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JdL's avatar

Blecch. The hideous Ms. Baker is rationalizing theft, pure and simple. She's encouraging a Victim attitude toward the world, a sure way to guarantee a life both unproductive and unhappy. Thanks for calling her out.

Thomas L. Knapp's avatar

I don't "microloot" as described (or engage in any other shoplifting or theft activity).

However, if offered the option of self-checkout or a cashier, I choose the latter. My wife disagrees with me and prefers self-checkout. My position on the issue is that I'll be glad to ring up and pay for my groceries or whatever once the seller offers to pay me (presumably in the form of a discount) for that work.

If a store offers only self-checkout, its owners should recognize that, well, mistakes will be made. Was that one lemon not scanned because the customer was "microlooting," or because the customer was thinking about the baseball game last night and fumbled the work? I suspect that in many cases it can be hard to tell for sure, and in such cases the most the seller should really be able to do is step in, correct the error, and fire the customer.

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